indytrekker.com Return and Refund Policy:
Welcome to indytrekker.com! We strive to provide you with high-quality outdoor and travel products that inspire your next adventure. If, for any reason, you are not satisfied with your purchase, we are here to help.
Returns:
To initiate a return, please email us at [email protected] within 3 days of receiving your order. Please include your order number and the reason for the return in your email. We will guide you through the return process.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Shipping:
- Customers are responsible for return shipping costs unless otherwise agreed upon with our team.
- We recommend using a trackable shipping service for your return to ensure it reaches us safely.
Exchanges:
If you would like to exchange an item for a different size or color, please contact us via email, and we will assist you in processing the exchange.
Missing or Damaged Items:
If your order arrives with missing or damaged items, please email us at [email protected] within 7 days of receiving your order, and we will work to resolve the issue promptly.
International Returns:
Please note that international return shipping costs may vary. Contact us for assistance with international returns, and we will provide guidance on the process.
We are committed to ensuring your satisfaction with every purchase from indytrekker.com. If you have any questions or need further assistance regarding our Return and Refund Policy, please dont hesitate to reach out to us via email.